How Kendall & Associates achieved same-day setup and immediate ROI

Industry:Legal Services
Location:Seattle, WA
Company Size:Boutique firm
Implementation:Same day
Same-day setup
Immediate ROI
+60% efficiency
+35% conversion
Lisa K. - Professional headshot
Lisa K.
Law Firm Partner, Kendall & Associates

Overview

Boutique law firm with heavy intake volume; needed structured intake + reliable coverage.

Challenge

  • Irregular intake hours; inconsistent notes; missed consults
  • Rising admin costs for manual handling

Solution

  • Busy Line AI answers in firm's voice; collects structured intake (name, issue, availability); pushes to Google Sheets/CRM
  • Urgent routing to on-call attorney

Implementation Timeline

1
Setup + script in one afternoon; live within 24 hours

Results

  • ~60% reduction in staff time on intake
  • +35% conversion to paid consults
  • Positive ROI in month one

Why It Worked

  • Clean intake + instant notifications
  • Routing rules for priority matters
Setup took an afternoon. Consults filled the first week and our admin burden disappeared.
Lisa K. - Professional headshot
Lisa K.
Law Firm Partner

Suggested Visuals

  • Intake form sample
  • Time-saved bar
  • Consult conversion trend

Ready to achieve similar results?

Join Kendall & Associates and hundreds of other businesses using Busy Line AI to never miss a lead again.